Functions Of A Patient Advocate In The Society

By Sally Delacruz


Provision of patient advocacy services is undoubtedly one of the fastest emerging careers. The institution of a patient advocate has been reinforced by international media and reports. It is a field that has caught the interest of medical professionals such as doctors and nurses, social workers and even entrepreneurs keen on venturing in to a new market niche. The wide scope of advocacy services has made all these have a role to play as a advocate among patients.

The health care system, irrespective of the country you hail from, has become extremely tenuous that patients have to find an intermediary between themselves and the health provider. Doctors and nurses are not sufficient anymore to help us navigate through the many problems in the system. Professional private advocates become the best option for patients.

Advocates play numerous roles so far as helping the patient is concerned. They help in pursuing claims with the insurance companies, explaining the diagnosis and treatment of a disease or even in reviewing hospital bills. Medical advocacy remains one of the most important mode of advocacy and is integral to the positive outcome of the treatment process.

These advocates will be with you in the office of the doctor and ask pertinent questions on your behalf, help you make up your mind when it comes to important and difficult medical decisions, be with you in hospital to ensure you get the best hospital care, get the appropriate drugs or ensure you are not exposed to any infection in hospital conditions.

Advocacy services may include activities such as transporting sick people to nursing homes. This is very essential especially when the clients are ageing people. They have to ensure the whole process is done smoothly. Sometimes they help in payment services if need be.

The advocate while acting as a link between the client and the health care provider should ensure that the two sides are furnished with all the vital information. The client needs to be aware of the rules and procedures that have been set by the health care provider. On the other hand, the later needs to have relevant information such as previous health problems of the patient. This promotes quick recovery of the sick individual hence to it that the whole medical process runs smoothly without any strains.

Currently an advocate does not need any special license to work in this field. However, Institutions are offering training and certificate program-mes for those in this field. They do this through organizing workshops. Legal knowledge is however indispensable as one is required to adhere to the various legislation and rules that has been established. It is therefore incumbent upon the advocate to educate him or her.

Personal skills are vital. Everyone in the field should be careful not to get too much attracted to their client. The sick person is going through difficult moments and needs your help. It is therefore important to show your concern but know the boundary. Patients need someone who can act as their supporter, believer, backer and spokesperson.




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